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Segment

Customer Data Platform
active

San Francisco, California, USA

Community Ratings

Active Users
Former Users
Overall Rating
4.1
(3 ratings)
Active: 3Former: 0
Features
2.0
(4 ratings)
Active: 4Former: 0
Reliability
4.3
(3 ratings)
Active: 3Former: 0
Performance
2.2
(4 ratings)
Active: 4Former: 0
Security
1.9
(4 ratings)
Active: 4Former: 0
Value for Money
2.0
(4 ratings)
Active: 4Former: 0
Customer Service
2.0
(4 ratings)
Active: 4Former: 0
Ease of Use
2.1
(4 ratings)
Active: 4Former: 0
Integrations
2.3
(4 ratings)
Active: 4Former: 0
Total Active Reviews: 3Total Former Reviews: 0

About Segment

Segment is a leading customer data platform (CDP) that helps businesses collect, clean, and control their customer data. Its primary purpose is to streamline the process of gathering data from various sources, such as websites, mobile apps, and servers, and then sending this data to a wide range of tools for analytics, marketing, and data warehousing. Segment is designed for businesses of all sizes, from startups to large enterprises, that need to manage and utilize customer data effectively. By providing a single API to collect data, Segment simplifies the integration process, allowing companies to focus on deriving insights and making data-driven decisions. What sets Segment apart is its robust infrastructure that ensures data accuracy and consistency across all platforms. One of its unique selling points is the ability to create a unified customer view by consolidating data from multiple touchpoints. This enables businesses to deliver personalized experiences and improve customer engagement. Segment's value proposition lies in its ability to reduce engineering overhead, improve data governance, and enhance the overall efficiency of data operations. Additionally, Segment offers a wide range of integrations with popular tools, making it a versatile choice for companies looking to optimize their data strategy.

Pricing

0

This vendor doesn't list public pricing information.

Contact for Pricing

Categories

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Industry Focus

Technology

Key Features

- Unified customer data collection
- Real-time data streaming
- Data governance and privacy controls
- Over 300 integrations with third-party tools
- Audience segmentation
- Data transformation and enrichment
- Cross-platform data tracking

Pros

- Simplifies data collection and integration
- Extensive library of integrations
- Real-time data processing
- Strong data governance features
- Scalable for businesses of all sizes

Cons

- Can be complex to set up for non-technical users
- Pricing can become expensive for larger data volumes
- Limited customization in some integrations

Integrations

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Google Analytics logo
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Key Competitors