8x8

About 8x8

8x8 is a cloud-based communications platform designed to provide businesses with a comprehensive suite of voice, video, chat, and contact center solutions. Its primary purpose is to enhance business communication and collaboration by offering a unified platform that integrates various communication channels. Targeted primarily at small to medium-sized enterprises (SMEs) and large organizations, 8x8 aims to streamline internal and external communications, improve customer engagement, and increase operational efficiency. The platform is particularly beneficial for businesses looking to transition from traditional phone systems to more flexible, scalable, and cost-effective cloud-based solutions. What sets 8x8 apart is its robust set of features and its ability to integrate seamlessly with other business applications, such as CRM and productivity tools. Key differentiators include its global reach, offering local numbers in over 120 countries, and its advanced analytics capabilities that provide insights into communication patterns and customer interactions. The platform's unique selling points include its reliability, security, and compliance with industry standards, making it a trusted choice for businesses in regulated industries. Overall, 8x8's value proposition lies in its ability to deliver a comprehensive, all-in-one communication solution that enhances productivity and customer satisfaction while reducing costs.

Key Features