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PagerDuty

Incident Management
active

San Francisco, California, USA

Community Ratings

Active Users
Former Users
Overall Rating
3.8
(2 ratings)
Active: 2Former: 0
Features
4.1
(2 ratings)
Active: 2Former: 0
Reliability
4.4
(2 ratings)
Active: 2Former: 0
Performance
4.0
(2 ratings)
Active: 2Former: 0
Security
4.4
(2 ratings)
Active: 2Former: 0
Value for Money
4.3
(2 ratings)
Active: 2Former: 0
Customer Service
4.2
(2 ratings)
Active: 2Former: 0
Ease of Use
4.0
(2 ratings)
Active: 2Former: 0
Integrations
4.4
(2 ratings)
Active: 2Former: 0
Total Active Reviews: 2Total Former Reviews: 0

About PagerDuty

PagerDuty is a digital operations management platform designed to empower teams to manage and respond to incidents efficiently. It is primarily used by IT and DevOps teams to ensure that critical systems are always up and running. The tool provides real-time alerts and incident management capabilities, allowing teams to quickly identify, triage, and resolve issues before they impact customers. PagerDuty integrates with a wide range of monitoring tools and services, making it a versatile solution for organizations looking to enhance their operational resilience and improve service reliability. PagerDuty's key differentiators include its robust incident response automation, which helps reduce downtime and improve team productivity. The platform offers advanced analytics and machine learning capabilities to predict and prevent incidents, as well as to optimize on-call schedules and workflows. Its unique selling points include seamless integrations with over 600 tools, customizable alerting, and a user-friendly interface that simplifies the incident management process. Overall, PagerDuty provides significant value by minimizing the impact of incidents on business operations and enhancing the efficiency of IT and DevOps teams.

Custom Pricing

$19-$57/momonthly billing
14-day free trial available

Categories

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Industry Focus

Information Technology

Key Features

- Real-time incident alerts
- On-call scheduling
- Automated incident response
- Advanced analytics and reporting
- Seamless integrations with over 600 tools
- Customizable alerting and escalation policies
- Mobile app for incident management on the go
- Machine learning-driven incident prediction

Pros

- Comprehensive integration capabilities
- User-friendly interface
- Strong automation features
- Reliable and timely alerts
- Excellent mobile app support

Cons

- Can be expensive for larger teams
- Initial setup may be complex for some users
- Limited features in lower-tier plans

Integrations

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Key Competitors